MAY 15, 2017 | BY A & S Property
Revealed: The best letting agents in your area as rated by landlords
![]() Complaints against letting agents often make the headlines, but the reality is that most tenants and landlords are happy with the service they get from their agent. With approximately 2 million private landlords in this country and a high number of people seeking private tenancies, the role of letting agents in providing quality customer service is more important now than ever before. The ESTAS, which are widely recognised as one of the most prestigious and longest established accolades in the property sector, award outstanding agents that provide an exceptional level of customer service. The awards, celebrating its 14th year, determine the best estate and letting agents in the UK through research carried out amongst clients who are asked a series of questions about the service they have received from their agent, with more than 30,000 questionnaires completed by customers during the competition. Agents, brokers, conveyancers and developers are all judged in exactly the same way, purely on customer feedback. Letting agents were shortlisted in 26 regions around the UK with the winners announced by TV presenter Phil Spencer at the awards event at the Grosvenor House Hotel in London on Friday 12th May, which was attended by more than 1,000 of the UK’s leading residential agents and service industry suppliers. Here are the top letting agents in Britain which go above and beyond to help their customers, as voted for by landlords: East Midlands GOLD – Belvoir Grantham SILVER – Frank Innes Coalville TOP 3 – Bairstow Eves Mansfield East of England (Bedfordshire, Cambridgeshire, Huntingdonshire) GOLD – Platinum Properties SILVER – Maxine Lester TOP 3 – Belvoir Bedford East of England (Norfolk & Suffolk) GOLD – Moving In SILVER – Beatrice Carter TOP 3 – Upstix London East GOLD – base property specialists SILVER – Kings Group Chingford TOP 3 – Knight Bishop Hackney London North GOLD – Green & Co West Hampstead SILVER – John D Wood & Co Chelsea TOP 3 – John D Wood & Co Belgravia London South GOLD – John D Wood & Co Southfields SILVER – Patrick Henry TOP 3 – Orlando Reid Clapham London West GOLD – Thorgills Ealing SILVER – Thorgills Hammersmith TOP 3 – Thorgills Chiswick Northern Ireland GOLD – John Minnis North Down / Holywood SILVER – McClelland Salter TOP 3 – Pinkertons Bangor & North Down North East GOLD – NGU Homelettings SILVER – Frampton & Roebuck TOP 3 – Sylvester Properties North West (Cheshire) GOLD – Butters John Bee Macclesfield SILVER – Lynks Estate Agents TOP 3 – Jordan Fishwick Wilmslow North West (Cumbria & Lancashire) GOLD – Clive Anthony SILVER – Lewis William TOP 3 – Hills Residential North West (Gr. Manchester & Merseyside) GOLD – Ascend Properties SILVER – Logic Estates TOP 3 – Bridgfords Manchester Hacienda Scotland GOLD – Arden Property Management SILVER – Glenham Property TOP 3 – Belvoir Perth South East (Essex) GOLD – Kings Group Harlow SILVER – Balgores Hornchurch TOP 3 – Balgores Romford South East (Kent) GOLD – Ashton Burkinshaw Maidstone SILVER – Clifton & Co Lettings TOP 3 – Balgores Gravesend South East (Hertfordshire & Middlesex) GOLD – Thorgills Brentford SILVER – Property Hub Wembley TOP 3 – Thorgills Isleworth South East (Surrey & Sussex) GOLD – CHK Mountford Esher SILVER – Hunters Burgess Hill TOP 3 – Belvoir Brighton & Hove South West (Avon, Dorset, Somerset) GOLD – Bristol Property Centre SILVER – Blue Sky Property TOP 3 – Hamptons Bath South West (Cornwall, Devon) GOLD – Plymouth Homes Crownhill SILVER – Fulfords Exeter TOP 3 – Millerson Perranporth Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire) GOLD – Breckon & Breckon Oxford Lettings SILVER – Queensgate Residential TOP 3 – Kings Lettings Maidenhead Southern (Hampshire & Wiltshire) GOLD – Home Finders at Richard James SILVER – Morris Dibben Romsey TOP 3 – Gascoigne Pees Basingstoke Wales GOLD – Williams Estates Denbigh SILVER – Williams Estates Prestatyn TOP 3 – Student Accommodation Services West Midlands (Herefordshire, Shropshire, Worcestershire) GOLD – Belvoir Telford SILVER – Barbers Newport TOP 3 – Butters John Bee Telford West Midlands (Staffordshire, Warwickshire, West Midlands) GOLD – Hamptons Stratford upon Avon SILVER – Bairstow Eves Cannock TOP 3 – Butters John Bee Newcastle under Lyme Yorkshire GOLD – Dale Eddison Ilkley SILVER – Belvoir York TOP 3 – Dale Eddiso Article courtesy of Landlord Today | Sign up for Landlord Today newsletter | Get this news on YOUR site! |